From Japan, with care.One shipment. One ¥750 service fee. See how it works ↗
JapanShipper
0Sign in ↗
GOOD TO KNOW

Check before you shop.

Check before buying. Acceptance depends on Japanese export rules, destination-country import rules and the selected carrier. This list is not exhaustive; contact us before ordering a restricted or uncertain item.

01

Weapons and explosives

We do not accept firearms, ammunition, explosives or other prohibited weapons. Some knives, replicas and weapon parts also require review and may be refused.

02

Controlled drugs and illegal goods

We do not accept illegal drugs, prohibited controlled substances or goods whose purchase, export or import is unlawful. Medicines and supplements require review and may need permits or be unavailable for shipment.

03

Counterfeits and protected goods

We do not knowingly purchase counterfeit or infringing goods. Protected wildlife products, cultural property and other regulated goods may be prohibited or require permits. A listing on a marketplace does not establish authenticity or legality.

04

Liquids, alcohol and dangerous goods

Perfume, aerosols, flammable liquids, compressed gases and alcohol may be prohibited or restricted by the carrier or destination. Do not order them without prior confirmation.

05

Batteries and electronics

Lithium batteries, power banks and battery-powered devices are subject to carrier, capacity, packaging and destination restrictions. Standalone batteries may be refused even when a device with an installed battery is accepted.

06

Living things, food and perishables

We do not accept live animals. Plants, seeds, food and animal products may require quarantine documents or be prohibited. We do not provide temperature-controlled storage or shipping; perishable goods require prior review and may be refused.

You are responsible for checking destination restrictions and for import duties, taxes and clearance charges unless expressly included in your quote. We use accurate customs descriptions and values and will not declare purchases as gifts or undervalue them. Customs or carrier decisions may delay or prevent delivery.

Official guidance